Areas of Practice
What do you need?
Does your team have a problem, and you aren’t even sure what it is?
Maybe it is system inefficiency, pandemic hangover, a struggling culture, or a need to improve service delivery. Let us help you figure out what you need and how you might improve your teams experience in providing quality service as efficiently as possible.
Talk to Kelly
Kelly will help you identify the root cause of your issues and facilitate the co-design of your future with a new approach and an objective and fresh perspective.
Kelly can help.
Facilitation
Dynamic meeting facilitation
Meaningful focus groups
Critical incident debrief
Coaching, Training and Mentorship
Uniting teams once divided
Re-writing team norms and code of conduct
Building relationships and functionality through dialogue
Team Building
Performance management
Building resources and skill development
Boundary setting and clear direct, real time communication
Leadership in chronic crisis
Community Development
Preventing Adverse Childhood Experience Neighbourhood Project work
Key Note Speaking and Workshop/Training Topics
Coping/responding to the stresses of working the front line
Boundary setting with difficult to serve clients
Providing dignity promoting quality of care
Translating standards into practice - the why and how of best practice
Tapping into your ‘Why’ intrinsic motivation
Effective communication in teams
Difficult conversations, conflict resolution
Applying and maintaining a Code of Conduct
Managing change
Coping, thriving and leading in adversity
We each bring our diverse backgrounds, experiences, and perspectives to work with us every day, embodied in the metaphorical backpacks we carry. Some of us are able to set aside our personal baggage and focus solely on work, while others find it harder to separate the two. Regardless, our unique histories and narratives shape and impact the collective whole, much like individual cells coming together to form a functioning organism. The well-being and growth of each individual contributes to the overall health and success of the organization, and ultimately, the wider community and systems in which we operate and serve.
— Kelly Robinson