About Kelly Robinson
Throughout her almost thirty-year career, Kelly Robinson has developed a breadth of knowledge and expertise in boosting performance and inspiring teams across health and human service sectors.
With a background in social work, Kelly has worked the front-line as well as led teams and organizations at local, regional, and provincial levels. She is seasoned in her ability to shift between seeing circumstances from an ‘on the ground’ front line perspective, to the more strategic, systemic bird’s eye view.
How Kelly leads
Kelly has a knack for gently challenging assumptions or perceptions without judgment, nor criticism but with a presence of curiosity and kindness. These qualities allow for safe inter-relational expression and meaningful dialogue leading to empowered individuals and a reservoir of good-will in teams; ultimately resulting in a common understanding, a shared purpose, and a sense of belonging in the organizational community.
Kelly leads with compassion and curiosity. She is strength-based and motivational in her facilitation style, allowing for individuals, leaders and teams to achieve their goals while bringing out their best selves.
Proven Accountability and Results in areas of Operational Excellence, Leadership and Culture
Advanced the anti-racism and anti-oppression agenda by adding an equity lens to all operational business, from strategic planning, to policy review, to performance management. Led the Cultural Safety Committee with a robust workplan to demonstrate action toward increased sense of inclusivity of those who are diverse and marginalized.
Used a quality and health equity approach to co-design an integrated, data driven, inter-disciplinary team-based system to support primary care physicians in the region.
Co-facilitated relationships with innovative, forward-thinking partners to advance the priorities of the region, the Ontario Health Teams mandate - all with an integrated care agenda.
Supported and co-facilitated long-term changes from a medical model Primary Care Service delivery system to a more person and community-centred integrated, team-based system which considered factors such as adverse childhood experiences, social conditions and their impact on one’s health and wellness.
Modelled and promoted a culture and code of conduct whereby team members held one another to a high standard of fairness, inclusivity, transparency and openness. This allowed for exemplary service delivery while also created an environment where team members felt joy at work.
Values
Inclusivity, diversity, equity and justice
Continuous improvement
Integrity
Authenticity
Compassion
Kindness
Curiosity
Relationships and connection
Discourse and dialogue
Joy and fun